Refund Policy

REFUND POLICY

We hope that you love your new P + F piece but if for any reason you would like to return your order, any non sale piece can be returned for a full refund within 14 days of purchase. The refund will be transferred back onto the same card/account with which the customer originally paid. 

We are unable to accept returns on sale items. 

The customer is responsible for the return postage or delivery fee and the goods must be in the same perfect condition in which they were received. We suggest using a tracked service. 

 

Returns address:

Please contact us here: hello@panzaandfink.com

 

WHAT DO I DO IF MY PURCHASE IS DAMAGED OR FAULTY?

We always check every product carefully before it is dispatched, however, if your product does arrive damaged or faulty or you are not happy with the product in any way, then please contact us within a week on hello@panzaandfink.com and we will arrange a replacement or refund. Some photo evidence of the fault or damage may be required for us or for our courier.