FAQ's

 

FREQUENTLY ASKED QUESTIONS

CAN YOU ORDER A CUSTOM COMBINATION OF LEATHER AND FABRIC WHICH IS NOT CURRENTLY FOR SALE?

If there is a particular combination of leather and fabric you fancy, please contact us in the studio and we will see if we can make something for you : ) Please note, this may this may be subject to a surcharge. 

 

CAN YOU ORDER SAMPLES?

Yes. If you'd like to see a sample of a fabric or leather, (or both!) before ordering please let us know on hello@panzaandfink.com and we will mail to you free of charge.

CAN YOU ORDER A DIFFERENT TYPE OF FILLING?

We are aware some people prefer an alternative to our standard duck feather cushion filling. If you would like to order an alternative filling, please contact us in the studio at hello@panzaandfink.com once you have ordered and we will arrange this for you.

WHAT PACKAGING DO YOU USE?

Please see our Ethical + Environmental Page.

ARE YOU INTERESTED IN WHOLESALING?

Potentially.. : ) Please do get in touch via hello@panzaandfink.com to discuss.

WHAT ARE THE PAYMENT OPTIONS?

Payments can be made via the website with a credit or debit card or by bank transfer using the bank details below:

 

Panza + Fink

Account Number: 83249980

Sort Code: 20-17-20

Please see our Privacy + Security page for more information on our payment process.

HOW DO YOU SAVE MY DATA?

Please see our Privacy + Security page for further information.

WHAT PAYMENT SYSTEM DO YOU USE?

Please see our Privacy + Security page for further information.

DELIVERY + RETURNS

Please see our Delivery + Returns page for further info. 

ENVIRONMENTAL POLICY

Please see our Our Ethical + Environmental Page for more information on this.